Return Policy
Return Policy
At Bramble & Hollow Co., your satisfaction means everything to us. If you're not completely happy with your purchase, we're here to help.
Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it, with all original tags attached.
Non-Returnable Items
The following items cannot be returned:
- Items marked as final sale
- Gift cards
- Personalized or custom-made items
How to Start a Return
To initiate a return, please contact us at bramblehollowco@gmail.com with your order number and reason for return. We'll respond within 2 business days with next steps.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
We replace items if they are defective or damaged. If you need an exchange, contact us at bramblehollowco@gmail.com.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
Thank you for supporting Bramble & Hollow Co. — a small brand built on heart and hustle.